Terms Of Use & Policies - Rachel Moore Social Media Training

Policies & Terms of Use

Return Policy

Qualifying refunds will be given within five working days by credit card/PayPal or bank transfer, depending on method of original payment. Refunds will not be given with cash. Unless otherwise noted, refunds are given as follows:

Workshop and Courses: All registrations including but not limited to courses, workshops, special events and training are subject to the following:-

Events with a value of £99+ are subject to a non-refundable deposit upon cancellation unless otherwise noted. If cancellation is two weeks prior to service start date, a full refund less 5% processing fee will be provided. If cancellation is within 48 hours prior to service, a 25% non-refundable deposit will apply.
No refunds are available on workshops under the value of £149 or if a participant cancels participation after the start of a programme/course.
If a programme or event is cancelled by Rachel Moore Social Media, a 100% refund will be given or a transfer to the next workshop will be offered.

Products: Most products have a money-back guarantee of 30 days unless indicated otherwise. You may receive a full refund of your purchase price within 30 days of the purchase date (unless indicated on the product page). Otherwise no refund is available. Online products are not to be shared, distributed, or resold in any way.

Services: No refunds on services rendered. Consulting packages expire 6 months from the time of purchase unless otherwise stated at the time of purchase. All consulting must be used by that date or the consulting time will be forfeited.

Complaints procedure: All complains should be directed to rachel@rachelmooresocialmedia.com

Terms of Use

This Website is provided to you under these “Terms of Use” and any amendments or supplements to them that may be posted by Rachel Moore Social Media from time to time (collectively referred to as this “Agreement”). Your use of this Website shall be deemed to constitute your consent to be bound by the terms and conditions of the Agreement and shall be enforceable in the same way as if you had signed the Agreement. If you are not willing to accept the terms and conditions in the Agreement, we ask that you not use the Website or order any items from it.

Services Offered: Rachel Moore Social Media offers a variety of services including but not limited to courses, workshops, special events, consulting and online training. When you enrol to obtain a Service from the Company, you accept the specific terms and conditions applicable to that Service in accordance with any applicable Agreement. Except as provided in the Agreement, Company does not warrant that any service description or content contained in this Site is accurate, current, reliable, complete, or error-free.

Product Descriptions: We attempt to describe the items available on the Website as accurately as possible. Rachel Moore Social Media does not warrant that product descriptions are accurate, complete, reliable, current, or error-free. If a product described on the Website is not as described when you receive it, your sole remedy is to return it to us in unused and undamaged condition in accordance with our Return Policy, which is described below.

Order Acceptance and Shipment: Your placement of an order does not necessarily assure that we will accept your order. We may require additional information regarding your order if you have not provided all of the information required by us to complete it. Once a properly completed order is received and authorisation of your form of payment is received, we will promptly locate the product(s) you have ordered to place them in line for dispatch. If, for some reason, we determine that we cannot dispatch your product within thirty (30) days following our receipt of a properly completed order, we will cancel your order and advise you of such action.

Pricing Errors and Omissions: Please be aware that prices, availability and other purchase terms are subject to change without prior notice. We make every effort to ensure the accuracy of the information on our site and when errors are discovered, we will correct them. Be advised that Rachel Moore Social Media reserves the right to revoke any stated offer to correct any errors, inaccuracies, or omissions including after an order has been submitted, after it has been confirmed, or after your credit card/PayPal account has been charged. If we discover an error after your credit card/PayPal account has been charged and your order is cancelled as a result of the error, your credit card/PayPal account will be refunded the full amount of your order. You will be notified via email if your order has been cancelled.

Electronic Communications: The information communicated on the Website constitutes an electronic communication. When you communicate with us through the Website or via other forms of electronic media, such as e-mail, you are communicating with us electronically. You agree that we may communicate electronically and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.

Compliance with Laws: You agree to comply with all applicable local laws regarding your use of the Website, including, without limitation, laws regarding import/export of technical data by virtue of your online transmission.

User Conduct: You understand and agree that all text, graphics, software, music, sound, photographs, videos, messages, posts, data, information, or other materials (“Content”) are the sole responsibility of the person with whom the Content originated. Thus, you are responsible for all Content that you disseminate or transmit through or by means of the Website.

You agree that you will not use the Website in any way to:

(1) Post, disseminate, or transmit any Content that is unlawful, harassing, defamatory, abusive, threatening, obscene, harmful, tortuous, libellous, or invasive of another’s privacy;

(2) Post, disseminate, or transmit any Content that infringes or violates any party’s copyright, trademark, trade secret, patent, or other proprietary right, including, but not limited to, using third-party copyrighted materials without appropriate permission, using third-party trademarks without appropriate permission or attribution, and using or distributing third-party information (whether or not protected as a trade secret) in violation of a duty of confidentiality;

(3) Post, disseminate, or transmit any worms, viruses, or other harmful, disruptive, or destructive files, code, or programs;

(4) Post, disseminate, or transmit any unauthorized advertising, promotional materials, chain letters, spam, junk mail, or any other type of unsolicited mass e-mail to people or entities that have not agreed to be part of such mailings;

(5) Impersonate any person or entity; falsely state or otherwise misrepresent your affiliation with any person or entity; intentionally omit, delete, forge, or misrepresent transmission information, including headers, return mailing, and Internet protocol addresses; or otherwise manipulate identifiers to disguise the origin of any Content transmitted through the Web Site;

(6) Post, disseminate, or transmit any Content you do not have the right to post, disseminate, or transmit;

(7) Disrupt the normal flow of dialogue or otherwise act in a manner that negatively affects other users’ ability to engage in real-time exchanges;

(8) Interfere with, disrupt, or harm in any way the Website or servers or networks connected to the Website;

(9) Electronically stalk or otherwise harass another user;

(10) Collect or store personal data about other users;

(11) Engage in any activities that would violate the personal privacy rights of others, including but not limited to collecting and distributing information about other users without their permission, except as permitted by applicable law;

(12) Use the Website for any illegal purpose, in violation of any applicable laws or regulations or in violation of the rules of any other Website’s providers, Websites, chat rooms, or the like; or

(13) Intentionally or unintentionally violate any applicable local, state, national, or international law or any regulations having the force of law.

Protection of Intellectual Rights and License: You acknowledge that content available through the Website, including, without limitation, content in the form of text, graphics, software, music, sound, photographs, and videos, and content provided by suppliers, sponsors, or third-party advertisers (“Intellectual Property Rights”), is protected by copyrights, trademarks, patents, or other proprietary rights and laws. Except as expressly authorized by Rachel Moore Social Media herein, you agree not to copy, modify, rent, lease, loan, sell, assign, distribute, license, reverse engineer, or create derivative works based on the Website or any content (including, without limitation, any software) available through the Website.

You may not copy, reprint, modify, distribute, or sell content retrieved from the Website in any way, for any commercial use or provide it to any commercial source, including other Web sites, regardless of whether you receive compensation, without the prior written permission of Rachel Moore Social Media. You may not frame any trademark, logo, or other proprietary information on this Website without the express written consent of Rachel Moore Social Media Except as expressly provided in the Terms of Use, nothing contained in the Terms of use or on the Website shall be construed as conferring any other license or right, expressly, by implication, by estoppels, or otherwise under any of Rachel Moore Social Media’s Intellectual Property Rights or under any third party’s Intellectual Property Rights. Any rights not expressly granted herein are reserved.

User Content and Correspondence: You acknowledge that Rachel Moore Social Media does not generally pre-screen Content, but that Rachel Moore Social Media and its designees will have the right (but not the obligation) in their sole discretion to edit, refuse, remove, or move any Content that is available via the Website. Rachel Moore Social Media reserves the right in its sole discretion to refuse access to the site to any user for any reason, including without limitation, any reason that violates the Agreement. Without limiting the foregoing, Rachel Moore Social Media and its designees will have the right to remove any Content that violates the Agreement or that Rachel Moore Social Media considers, in its sole discretion, objectionable, whether for legal or for other reasons. You understand that the technical processing and transmission of the Website, including your Content, may involve transmissions over various networks and require changes to conform and adapt to technical requirements of connecting networks or devices.

You acknowledge and agree that Rachel Moore Social Media may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to (a) comply with legal process; (b) enforce the Agreement; (c) respond to claims that any Content violates the rights of third parties; or (d) protect the rights, property, or personal safety of Rachel Moore Social Media, its users, and the public. Details regarding our use of personally identifiable information included in Content are set out in our Privacy Policy.

By posting Content to the Website or by transmitting Content using the Website, you (1) represent and warrant to Rachel Moore Social Media that you have all necessary permission to post or transmit Content; and (2) grant to Rachel Moore Social Media a worldwide, nonexclusive, perpetual, fully sub-licensable, royalty-free right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such Content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed.

Groups contain the opinions and views of other users. Rachel Moore Social Media is not responsible for the accuracy of any messages in these groups. You agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.

Any comments, materials, or letters sent by you to Rachel Moore Social Media regarding the Website, including, without limitation, questions, comments, suggestions, criticisms, or the like (“Received Materials”) shall be deemed to be non-confidential and free of any claims of proprietary or personal rights unless you explicitly state in the correspondence that the letter (i) is “not for publication” and (ii) contains “private and proprietary” information that may not be distributed. Rachel Moore Social Media will have no obligation of any kind with respect to Received Materials that you do not restrict and Rachel Moore Social Media will be free to reproduce, use, disclose, exhibit, display, transform, edit, abridge, create derivative works from, and/or distribute Received Materials that you do not restrict. Furthermore, Rachel Moore Social Media is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to Rachel Moore Social Media, whether you restrict its distribution or not, for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products using such information, without compensation or any other obligations to anyone, including yourself.

Storage of Content: You agree that Rachel Moore Social Media may establish, in its sole discretion and without prior notice to you, a maximum amount of storage space for Content maintained, disseminated, or transmitted through the Website. You agree that Rachel Moore Social Media has no responsibility or liability for the deletion of or failure to store any messages, communications, or other Content maintained, disseminated, or transmitted through the Website.

Your Contact with Advertisers or Other Third Parties: Your dealings with advertisers or other third parties found on or through the Website are solely between you and the third party. These dealings include, but are not limited to, your participation in promotions, the payment for and delivery of items if any, and any terms, conditions, warranties, or representations associated with such dealings. Rachel Moore Social Media does not make any representations or warranties with respect to any items or services that may be obtained from such third parties, and you agree that Rachel Moore Social Media will have no liability with respect to any loss or damage of any kind incurred as a result of any dealings between you and any third party, or as a result of the presence of such third parties on the Web Site.

Links to Other Web sites: The Website, or third parties on the Website, may provide links to other sites and/or resources, including advertisers, over which Rachel Moore Social Media has no control. These links are provided solely as a convenience to users and should not be construed as an endorsement by Rachel Moore Social Media of content, items, or services on those third-party Web sites. You access and use such sites, including the content, items, or services on those sites, solely at your own risk. Rachel Moore Social Media makes no representations or warranties with respect to the Content, ownership, or legality of any such linked Websites. You agree that Rachel Moore Social Media has no responsibility or liability for the availability of such external sites or resources, or for the Content, advertising, products, or other materials available through such sites or resources.

Linking to Rachel Moore Social Media: You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of RachelMooreSocialMedia.com, so long as the link does not portray Rachel Moore Social Media, its affiliates, or their items or services in a false, misleading, or offensive matter. You may not use any Rachel Moore Social Media logo or graphic or trademark as part of the link without the express written permission of Rachel Moore Social Media.

Information Disclaimer: The information (including, without limitation, advice and recommendations) and services on the website are intended solely as a general educational aid and are neither legal advice nor can I represent the social media sites that are mentioned in this content. Your use of the site is subject to the additional disclaimers and caveats that may appear throughout the website Rachel Moore Social Media and it’s agents assume no responsibility for any consequence relating directly or indirectly to any action or inaction yu take based on the information, services, or other material on the website. While Rachel Moore Social Media strives to keep the information on the website as accurate, complete and up-to-date Rachel Moore Social Media and it’s suppliers cannot guarantee, and will not be responsible for any damage or loss related to the accuracy, completeness or timeliness of the information.

Ownership: This Website (“Website”) is owned by Rachel Moore Social Media. All right to, title to, and interest in the content displayed on the Website, including but not limited to the Website’s look and feel, data, information, text, graphics, images, sound or video materials, designs, trademarks, service marks, trade names, and URL, are the property of Rachel Moore Social Media or its respective partners, agents, or third parties.

Disclaimer of Warranties With Respect to Use of Website: The website is provided on an ‘as is’ and ‘as available’ basis. Except as specifically provided herein to the fullest extent permissible pursuant to applicable law, character, inc. expressly disclaims all warranties of any kind, whether express or implied, including without limitation, any warranties of merchantability, fitness for a particular purpose and noninfringement.

Rachel Moore Social Media does not make any warranty that the website will meet your requirements, or that access to the website will be uninterrupted, timely, secure or error-free or that defects, if any will be corrected. Rachel Moore Social Media makes no warranties as to the results that may be obtained from the use of the website or as to the accuracy, quality or reliability of any information obtained throughout the website.

You understand and agree that any material and/or data downloaded or otherwise obtained through the use of the website is used at your own risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material and/or data.

No advice or information, whether oral or written, obtained by you from Rachel Moore Social Media or through the website shall create any warranty not expressly made herein.

Access to Password Protected/Secure Areas: Access to and use of password protected and/or secure areas of the Site is restricted to authorised users only. Unauthorised individuals attempting to access these areas of the Site may be subject to prosecution.

Limitations of Liability: You expressly understand and agree that under no circumstances will character, inc. be liable for indirect, special, incidental or consequential damages, including, without limitation, any loss of use, loss of profits, loss of data, loss of goodwill, cost of procurement of substitute services, or any other indirect, special, incidental, or consequential damages, howsoever caused and on any theory of liability, whether for breach of contract, tort (including negligence and strict liability) or otherwise resulting from (1) the use of, or the inability to use the website; (2) the use of, or the inability to use, items purchased on the website; (3) the cost of procurement of substitute services, items, or websites; (4) unauthorised access to or alteration of your transmission or data; (5) the statements or conduct of any third party on the website; or (6) any other matter relating to the website. These limitations will apply whether or not Rachel Moore Social Media has been advised of the possibility of such damages and notwithstanding any failure or essential purpose of any limited remedy.

Indemnification: You agree to indemnify and hold harmless Rachel Moore Social Media, its directors, officers, employees, agents, co-branders, subsidiaries, parents, and affiliates, from and against any and all liability, losses, claims, demands, disputes, damages, and costs of any kind, including, without limitation, reasonable solicitor’s fees and costs of litigation resulting from or in any way connected with your use of the Web Site; Content you submit, post, or transmit through the Web Site; your breach of the Agreement; and your connection to the Web Site.

Modification or Suspension of the Website: You agree that Rachel Moore Social Media may, in its sole discretion, and at any time, modify, discontinue, or suspend its operation of this Website, or any part thereof, temporarily or permanently, without notice to you, and you agree that Rachel Moore Social Media will not be liable for the consequences of doing so.

Termination: You agree that Rachel Moore Social Media may, in its sole discretion, and at any time, terminate your use of the Website, and may remove or delete any or all of your Content within the Website, without prior notice to you for any reason that Rachel Moore Social Media, in its sole discretion, deems appropriate. You further agree that Rachel Moore Social Media will not be liable to you or to any third party for the consequences of any termination of your use of or access to the Website. In the event of any termination of your use of or access to the Website, you agree that the provisions of the Agreement regarding Protection of Intellectual Property Rights and License, Trademark Notices, Indemnification, Disclaimer or Warranties, Limitations of Liability, and Applicable Law shall survive any such termination.

Severability of Agreement: If any provision of the Agreement is found by a court or other binding authority to be invalid, you agree that every attempt shall be made to give effect to the parties’ intentions as reflected in that provision, and the remaining provisions contained in the Agreement shall continue in full force and effect.

Limitations of Actions Brought Against Rachel Moore Social Media: You agree that any claim or cause of action arising out of your use of the Website or the Agreement must be filed within one year after such claim or cause of action arose or it shall forever be barred, notwithstanding any statute of limitations or other law to the contrary.

Applicable Law: The Agreement and the resolution of any dispute related to the Agreement, the Web Site, or items you purchase through the Website shall be governed by and construed in accordance with the laws of the United Kingdom, without giving effect to any principles of conflicts of law. Any legal action or proceeding between Rachel Moore Social Media and you related to the Agreement shall be dealt with exclusively in a United Kingdom court and you agree to submit to the personal and exclusive jurisdiction of such courts.

Contact Us

Rachel Moore Social Media, Kent Road, Harrogate, HG1 2NH

rachel@rachelmooresocialmedia.com